File a Complaint
This form is the official channel for submitting complaints or reporting potential misconduct involving KUNAISA-licensed operators or other relevant parties.
Submissions are acknowledged by email and reviewed through our official Master Broker. Please provide clear details and, if available, any reference number (support ticket, transaction ID, or account ID).
We recommend first attempting to resolve the matter directly with the operator.
For general inquiries, please use our Contact form.
FREQUENTLY ASKED QUESTIONS
Submit a dispute about conduct or issues involving operators licensed by KUNAISA, including service issues, suspected regulatory breaches, contract violations, non-compliance, or any matter that warrants review.
Complaints can be filed against operators licensed under KUNAISA in all applicable categories, such as iGaming, Forex/Trading, and VASP (Virtual Asset Service Providers).
Review times vary depending on the nature and complexity of the matter. Cases requiring coordination with operators or additional documentation may take longer.
We recommend trying to resolve the matter directly with the operator before submitting your complaint, as this often leads to faster resolution. If the operator does not respond or the issue remains unresolved, you may file a dispute here.